Document processing services experiencing failures

Resolved·Degraded performance

Incident resolved.

Wed, Sep 30, 2026, 05:02 PM

(1 month ago)

Affected components

Sep 15, 2026, 02:47 PM

03:03 PM

Nomic API

Platform Web Service

Updates

Resolved

Incident resolved.

Wed, Sep 30, 2026, 05:02 PM

Monitoring

All systems are again fully normal

Tue, Sep 15, 2026, 06:11 PM(2 weeks earlier)

Monitoring

Services have recovered and we are monitoring for additional failures

Tue, Sep 15, 2026, 03:03 PM(3 hours earlier)

Investigating

We've detected elevated failure rates in our document processing services.

We are currently investigating the failures and underlying server health.

Tue, Sep 15, 2026, 02:47 PM(15 minutes earlier)