Backlog of agent session requests

Resolved·Partial outage

All backlogged work was cleared

Wed, Jul 15, 2026, 06:50 AM

(6 days ago)

Affected components

Jul 15, 2026, 05:20 AM

06:50 AM

Updates

Resolved

All backlogged work was cleared

Wed, Jul 15, 2026, 06:50 AM

Identified

Long-running jobs begin completing and new work begins clearing.

Wed, Jul 15, 2026, 05:50 AM(1 hour earlier)

Identified

A backlog of long-running agent sessions on a single customer's instance occupied all dedicated workers for 46 minutes

Wed, Jul 15, 2026, 05:20 AM(30 minutes earlier)